Policies

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For services rendered by Erin N. O’Reilly via Strategic L2.
Coach/Consultant/Teacher: Erin N. O’Reilly
Client/Customer/Advertiser: Any individual, group, or company purchasing products or services from Erin N. O’Reilly via Strategic L2.


Refund Policy
This part of refund policy is applied to all coaching and teaching sessions.

1. Service not provided. If we fail to be online at the specified time for a service appointment, you will receive an automatic full refund.

1.1 Missed appointments. If you fail to be online at the specified time for a service appointment, we will wait 15 minutes past the appointment start time for you to attend the appointment. No refunds will be given for missed appointments. It is the client’s responsibility to ensure the proper time zone when scheduling appointments. You can make sure the appointment time is correct be verifying the date/time on your computer.

1.2 Cancelled appointments. If you cancel an appointment on less than 3 hours notice (as logged via receipt of vCita message, email, or voicemail), the service fee is deemed fully earned by Strategic L2 having held the time available for you and is non-refundable.

1.3 Paid services. Refunds requested for a fully paid coaching session or teaching hour will be considered on a case-by-case basis.

1.4 Please allow up to ten business days for coaching session or teaching refunds.



This part of refund policy is applied to all standalone products.

2 Refundable cases. In general cases, we will refund your order if you used a downloadable product fairly and it did not meet your need. This satisfaction guarantee is valid during 30 days from the moment of purchase providing all below mentioned conditions are satisfied.

2.1 Duplicated orders. Duplicated order will be refunded per initial request.

2.2 Major errors and technical problems. If you encounter major technical problem or
incompatibility we’ll give you full refund.

2.3 Our product does not address or fix the problem it is supposed to address according to its description. In this case you should write to eoreilly@strategicL2.com and provide a detailed description of how you used the product and the outcomes achieved.

2.4 Please allow up to 30 business days for product refunds.



Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of O’Reilly, Erin, Copyright © 2013, ALL RIGHTS RESERVED. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright and other applicable laws and could result in criminal or civil penalties.


The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on this Web Site are registered and unregistered trademarks of O’Reilly, Erin its affiliates and others. You can view trademarks owned by O’Reilly, Erin on LegalForce Trademarkia at this link: http://www.trademarkia.com/company-oreilly-erin-3946925-page-1-2. Nothing contained on this Web Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Web Site without the written permission of O’Reilly, Erin or such third party that may own the trademark displayed on this Web Site. Your misuse of the Trademarks displayed on this Web Site, or any other content on this Web Site, except as provided herein, is strictly prohibited.


Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.



Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of strategocl2.com products or services) shall be in the state or federal courts located in Monterey County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of strategicl2.com products or services) must be commenced within one (1) year after the claim or cause of action arises. strategicl2.com’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. strategicl2.com may assign its rights and duties under this Agreement to any party at any time without notice to you.


Participation Disclaimer
strategicl2.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, strategicl2.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, strategicl2.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to strategicl2.com in its sole discretion.


Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, and credit card information. We use this information to process your orders, to keep you updated on your orders. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the site. You may unsubscribe from a newsletter by following the unsubscribe instructions in any email you receive from us.


Privacy on Other Web Sites
Other sites accessible through strategicl2.com have their own privacy policies and data collection practices. Please consult each site’s privacy policy. strategicl2.com is not responsible for the actions of third parties.



Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by strategicl2.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.